Pet Food Bank Information

The Pongo Fund Pet Food Bank is dedicated to keeping people and their pets together during the toughest of times. We are not a government agency and we do not receive government funding. We are a volunteer driven public charity working from a 4,000 square foot warehouse along with numerous satellite locations throughout the community. We have provided more than 23 million high-quality meals for 181,000 hungry animals during the past eleven years and we will do our best to help you too. Please remember we are not a full-time pet food provider but rather a supplemental resource only, and there is a limit to the number of times we are able to help. We maintain an extensive inventory of high-quality food including prescription diets and specific proteins. If you have questions about our food or guidelines, please contact us so we can answer any questions before you arrive.

Here’s what you need to know before visiting The Pongo Fund Pet Food Bank:

  • The Pongo Fund provides more than 3,000,000 high-quality pet food meals each year and we look forward to helping you too.
  • We require that you treat everyone at The Pongo Fund with courtesy and respect.
  • The Pongo Fund is a NO SMOKING area both inside and out and we have NO RESTROOMS available.
  • Onstreet parking is free but no offstreet parking is provided. If you park in any of the reserved offstreet spaces your car will be towed without warning.
  • We love animals but space is limited, so please do not bring your pets with you.
  • Please read the following information carefully. If you have further questions please email and let us know and we’ll do our best to help. Our email address is info@thepongofund.org

  • FIRST VISIT: If this is your first visit please call us (503-939-7555) at least 7 days in advance of our next scheduled pet food bank so we can complete paperwork before you arrive. We will also provide you a scheduled arrival time. Please note that during our call we will ask questions of a personal nature about you and your pets to ensure we can provide the best service.

          Here is a brief preview of your first visit:

Please arrive at your scheduled time and we will complete paperwork. Please note there may be a short wait as we will also be helping other people. Please wear a mask and bring your state drivers license or state ID card as available. You will need to sign two documents and we will also take your photo. We will provide you with as much food as guidelines allow pursuant to availability. The food we provide will be of the highest quality but we do not guarantee the amount of food or brand of food as our inventory changes. The Pongo Fund is a NO SMOKING area both inside and out and we have NO RESTROOMS available. Please note that onstreet parking is free but there is no offstreet parking provided. If you park in any of the reserved offstreet spaces your car will be towed without warning.

  • FOLLOW UP VISITS: After your first visit you may arrive anytime between 12:00 – 1:00pm.
  • For health and safety and other community benefit, we prefer the animals we help have been spayed or neutered unless deemed unsafe due to age or other issues per your veterinarian’s instruction. If your animals are not spayed or neutered we can help you get that done. If your pets have already been spayed or neutered please let us know.
  • We will always provide you with the highest quality food and as much food as our guidelines allow pursuant to availability.
  • We are unable to provide food for multiple family members and/or for pets belonging to multiple people living at the same address.
  • You must be at least 18 years of age to directly access our services, but we also provide food to many other food pantries and organizations that maintain their own age guidelines.
  • Our mailing address is PO Box 9000, Portland, Oregon 97207.
  • Our pet food bank address is 3632 SE 20th Avenue, Portland Oregon 97202. Telephone 503-939-7555.
  • The Pongo Fund is a NO SMOKING area both inside and out and we have NO RESTROOMS available.
  • Onstreet parking is free, but there is no offstreet parking provided. If you park in any of the reserved offstreet spaces your car will be towed without warning.
  • If you cannot get to our Pet Food Bank please contact these other pet food resources.
What to bring with you:
  • If you have it, please bring government issued photo ID such as a driver’s license or state ID card.
  • If you have it, please bring a current phone, cable or utility bill, mortgage or rent statement, or similar document to verify your address.
  • You DO NOT need to have a current address to receive help from The Pongo Fund.
  • You DO NOT need to be receiving food stamps to receive help from The Pongo Fund, but if you are, please bring your food stamp card or your current letter of state documentation.
  • Please bring a clean, heavy-duty bag, either a paper bag or tote bag. We no longer provide bags.
If you cannot get to our Pet Food Bank please contact these other pet food resources.
2021 Schedule–Upcoming Dates

As a volunteer driven organization The Pongo Fund works from many satellite locations and does not maintain a formal daily schedule, so please call 503-939-7555 for most current information. Our large scale monthly Pet Food Banks are the 4th Sunday of each month, and our next date is:

  • Sunday, October 24, 2021 

Directions

The Pongo Fund Pet Food Bank is conveniently located at 3632 SE 20th, Portland, OR, 97202, near SE 20th & Powell Blvd, in the Central Eastside area. We are served by Tri-Met bus lines 9, 10, 17, and also the new Orange Max Line.

Plan your ride with the TriMet Trip Planner.

Disabled or on Medicaid, or facing other challenges? You might qualify for the TriMet Ride Program.