Today a small group of volunteers came to Pongo on an unscheduled day. It was freezing cold, our warehouse has no heat. But we had emergency work to do and the frozen fingers and steamy breath became part of the comfort. The week before Christmas, a busy weekend, and still so many folks dropped what they were doing to brave the ice to make a difference for those less fortunate. Look at that photo and you can see the Joy. The truth is, the laughter kept us warm.
While there the phone rang, it was a longtime dear Pongo donor explaining that a technical error occurred while donating online, causing her donation to be for $2,000 dollars more than she’d planned. It was a simple error, just one too many numbers, the sort of thing that happens when using a phone to donate. But surely it was a difficult call to make. And that’s what made it special. Because instead of panicking and getting angry, this special friend picked up the phone and called me. She explained what happened and I told her I’d have a check in the mail to her tomorrow. That was it, just that easy. Because at times like this we are reminded how we’re all in this together. There’s no need to wait for a meeting to authorize the refund, there’s no delay that needs to occur. It’s just a simple moment of remembering how much all of you mean to this Pongo dream I live; the Joy you bring me. Because without you, we’re nothing.
Yesterday my Joy came from a woman who donated $1.34 and how so many of you joined in that Joy too, and today my Joy comes from being able to correct an error and return $2,000 to someone who loves us no matter the amount.
This life we lead is all about balance. And each one of you keeps The Pongo Fund balanced. We’re all on the same team here, and it’s more than an honor to count you as friend.
Packing kibble in the freezing cold. And giving back $2,000 because it’s the right thing to do.
And this is why we Pongo.
Sit. Stay. Eat. Live. thepongofund.org
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